shipping

We send all orders by certificated post:

damage

If your product is damage upon arrival, please take a digital photo of the damage package as proof and forward it to mari@egocollection.com with a description of the damage. A pick-up of the damaged product will be arranged. The product will be repaired or replaced.

Please note that ego collection take no responsability for any damages caused by careless use or handling by the customer. We do not replace any damaged products that have been used or washed.

Please follow our care instructions for clothing.